Help reduce risk and empower families.

With the True Link Prepaid Visa® Card,
 caregivers run errands and buy groceries for clients without the burden or risk of using client credit cards or cash.

True Link Prepaid Visa® Card

Home care providers across the country use the True Link Card to help save time and money while benefiting clients and their families.

SAVE
MORE TIME 

Save time spent out of the office purchasing merchant-specific cards or delivering petty cash. Fund the card from your computer at any time.

USE TRACKABLE SPENDING

Use the online dashboard and Spending Monitor to set spending restrictions and view purchase history in real time.

HELP EMPOWER
families

Some providers prefer families to fund and control spending for their loved ones. Families appreciate being able to see all purchases and receive notifications.

THE TRUE LINK CARD IS HERE TO HELP

We know that protecting your clients and your business is a priority. With our service, you can provide caregivers with a reloadable card to run errands, buy groceries, and pick up medications. You or the family can fund the card online, and you customize where the card works to meet the specific needs of the family. Choose to allow, limit, or block specific merchants or categories of spending—all while giving caregivers or clients the ability to purchase what they need, when they need it.

  • Customize where the card works
  • Manage cash withdrawals
  • Receive real-time alerts*
  • Can be used everywhere Visa debit cards are accepted
  • $10 monthly fee

*Standard text messaging rates apply.

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Customers Love Our Software

“True Link takes away the hassle of buying gift cards for caregivers and allows you to track purchases without having to hold on to receipts. Care managers can easily track caregiver and client spending. The Spending Monitor is an easy tool that allows you to restrict spending in many different ways, which provides additional security and peace of mind.”

Bob Beckham

Sound Options Home Care

MANAGE CASH WITHDRAWALS

Limits on cash withdrawals help make sure that caregivers can only access funds that you approve. 

You can choose to allow purchases on the card but prevent cash withdrawals, or only allow cash withdrawals up to a certain amount. The card will be denied for any withdrawal above the limit you set. Plus, you’ll have visibility into completed or attempted transactions via your online dashboard.

RECEIVE REAL-TIME ALERTS*

When a charge or withdrawal is blocked, or when a spending limit is hit, you can choose to be notified via text message* or email so you can stay informed.

Want to provide a caregiver more flexibility but keep tabs on spending? Set up alerts* for any charges above $20, for example, and you’ll be notified of these purchases in real time. 

*Standard messaging rates apply.

CAN BE USED EVERYWHERE VISA DEBIT CARDS ARE ACCEPTED

True Link Cards are prepaid cards that can be used for everyday purchases –like buying medication at the pharmacy, grabbing lunch with friends and family, or getting cleaning supplies for the home – everywhere Visa debit cards are accepted.

ORDER A CARD IN JUST A FEW MINUTES

To get started:

  • Fill out the online application to order a card
  • Set up your custom Spending Monitor with a few clicks
  • Fund the card from a linked checking account or other source

You can do it all online or on the phone with the help of a True Link Team Member.

$10 PER MONTH

You get this peace of mind for a monthly fee of just $10.00.  Click here for a detailed description of all fees.

Want to learn more about how to prepare for a caregiver coming into your family’s home? Head over to our blog for more information on how to keep your valuables and finances secure.

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