True Link Prepaid Visa® Card

Our system is built for representative payees looking for a simpler way to manage and distribute spending money to clients.


Distribute funds electronically and more quickly via the online dashboard. True Link Cards help eliminate preparing, mailing, and replacing lost checks. 

monitor CLIENT

Log into the online dashboard to view all card uses and purchases. Help ensure clients are looked after and getting what they need.

save your clients MORE time

With funds loaded directly to cards, clients no longer have to pay for transportation to your office or to cash checks. You and your clients can save time with our streamlined process.


You work tirelessly to support the financial security and well-being of your clients. Additionally, helping clients budget can be time-consuming. Save yourself time and offer a simpler service for your clients with the help of the True Link Card. 

Representative payees use the reloadable True Link Prepaid Visa Card to transfer funds more easily for their clients. You can even download reports directly from the online dashboard for easier record-keeping.

Contact us to set up an account and get started.

  • Manage spending for all clients from one online dashboard
  • Transfer money with just one click
  • Help reduce client inquires about funds availability
  • Clients no longer need to wait for checks
  • Less hassle for you and your clients
  • Easy sign up

100% of surveyed customers identified the sign-up process as "easy."

contact us


It’s easy to customize where the True Link Card works to meet the specific needs of each client. Worried about someone losing money to scams or predatory telemarketers? Customize the True Link Card to prevent over-the-phone spending, disable wire transfers, block specific merchants, or limit ATM withdrawals – all while allowing the cardholder to purchase what they need, when they need it. 

With this administrator-managed card, approve expenses like groceries, medications, and social activities while restricting unapproved or dangerous expenditures. Or – for clients receiving SSI benefits – you can set up the card to block food purchases in order to protect eligibility.

A WIN-WIN for you and your clients

Reduce or eliminate hours spent writing checks, handling phone inquiries, replacing lost checks, and distributing spending money in person. With True Link, you can consolidate spending onto one reloadable prepaid card that can easily be funded online. Add money onto the card by transferring funds from a linked checking account or other source. You can also schedule recurring transfers, auto-refills, or request a one-time transfer, depending on your clients' needs.

Your clients can save money associated with picking up and cashing checks, while enjoying quicker and more reliable access to funds and the sense of dignity that comes from carrying their own card.


You can set up the True Link Card to prevent or limit cash withdrawals so your clients are only able to spend funds that you approve. There is no way for clients to transfer money onto the card or gain access to any additional funds.  Because it is a Visa card printed with the client’s name, the card cannot be transferred or sold.



  • Call 833-923-2209, toll-free, or click "Contact us" below
  • Our Representative Payee Enrollment Advisor will walk you through setting up your cards
  • Fund the cards from linked checking accounts or other sources

This all takes just a few minutes – our Enrollment Advisors are here to help.


You get this peace of mind for a flat monthly fee, which includes our live and automated customer service. For more details and bulk-pricing, please contact our Representative Payee Enrollment Advisor at 833-923-2209.

“As a fiduciary office, we deal with so many different vendors. It’s great to work with people who really understand our business. You guys are just so great.”

- True Link customer

“I feel like I have my own dedicated representatives for our company at True Link. You always respond promptly and go out of your way to make things easy for us.”

- True Link customer

“True Link is the efficient and quick way to distribute petty cash to clients. I can always access the accounts online.”

- True Link customer
contact us