Engineering Manager

Job description

We are a fast-growing, mission-driven financial services company that provides quality financial services for all: from protecting grandma’s money from scammers to providing supplemental financial tools that support veterans with disabilities.

This is a unique opportunity to grow the kind of engineering organization you've always wanted.

What You'll Do

  • Foster an engineering culture that is inclusive, encouraging, sustainable, high-performing, and growth-oriented
  • Help a team of 5 to 12 engineers to do their best work and get unblocked as needed
  • Solicit, prioritize, ideate, and implement process improvements
  • Actively manage performance and professional development for this team through regular check-ins, one-on-ones, and reviews
  • Hire and onboard well-rounded and hard-working engineers of all levels
  • Work with product managers to prioritize and guide implementations
  • Manage big new feature road-mapping, scoping and grooming
  • Provide guidance around architecture, monitoring, security, scalability, cloud resource management
  • Eagerly roll up your sleeves to dive right in to address issues
  • Get to know the operational processes and how they intersect with the software at a deep level

Who You Are

  • Experience managing and improving a hiring pipeline for engineers at different levels
  • Excited to mentor team members and help them to set and achieve professional development goals
  • Proficiency in, and fondness for, explaining complicated concepts and teaching others
  • Ability to work collaboratively with product management to provide progress visibility
  • Experience initiating cross-functional collaboration between multiple functions (technical and non-technical)
  • At least two years experience leading software teams, and strong people management skills
  • Strong project management skills for planning and executing complex projects

Why You'll Love Us

  • We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of mission-driven organization that truly cares about the people we serve.
  • We offer competitive salary packages, Health, Dental & Vision coverage, flexible working hours, early-stage equity, and an awesome vacation package.
  • Our customers are not only grateful but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. Our customers and partners love us, and we love them back. You can sleep soundly every night knowing you are doing a really wonderful thing by getting our services into more hands.
  • We treat each other like we treat our customers: with 100% respect and dignity. Diversity and inclusion are cultural values we take very seriously, and we welcome team members of all backgrounds and identities.
  • Our offices are dog friendly, full of snacks, catered lunch, and friendly, caring people.

About True Link

We are a mission-driven, venture-backed startup growing quickly into a large financial enterprise. We solve complex, life-changing problems for older adults, people with disabilities, and people recovering from addiction, all of whom are often neglected by the financial services industry.

It is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives, whether it’s our True Link Prepaid Visa Card saving a retiree from losing thousands of dollars of his savings to scams and fraud or our best-in-class Trust Solutions platform helping a guardian manage her client’s disbursements and long-term spending plan.

We have offices in San Francisco, Denver, Phoenix, and Kingston NY, and a strong team of distributed team members across the US as well. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team.

Click here to view all open positions. 

The Perks

  • Competitive salary
  • Early-stage equity
  • Medical, dental, and vision coverage
  • Free catered lunch
  • Annual team retreat and fun team outings
  • Parent-friendly
  • Flexible hours and great vacation benefits
  • Nap room and stocked kitchen
  • Infinite possibilities to lead
  • Dog-friendly office!