Support and Operations Intern

Job description

Intern at mission-driven tech startup True Link Financial!

True Link Financial is seeking an intern to join our Support and Operations team! This is a paid internship, offering in-office lunch, snacks, and the opportunity to be a part of a great team.

WHO: An ideal candidate currently lives in the San Francisco Bay Area and can commit to this internship through spring 2020, with the opportunity to extend beyond that. Even if you’re not sure of your spring 2020 schedule, all candidates welcome! And Spanish speakers are encouraged to apply!

WHAT: This is a paid internship involving customer support and operations. You will work directly with customers as well as team leaders, and learn about the inner workings of a venture-backed financial services company.

WHY: True Link is a mission-driven startup growing quickly into a large financial enterprise. We solve complex, life-changing problems for older adults and individuals with special needs, who are often neglected by the financial services industry but make up a large, important, and growing percentage of the population.

WHERE: We are located in San Francisco near the Powell Street BART station.

WHEN: Accepting applications immediately, with an ideal start date ASAP! Ideal availability is 20 to 40 hours a week in our office, with a strong preference for full time (7am to 3pm) or part-time morning (7am-11am) or mid-day (11pm-3pm).

HOW: Apply here with your resume and a short cover letter.

One more note: Inclusion is one of True Link’s company values. We stand against forms of discrimination based on personal characteristics (gender, race, sexual orientation, etc.) and we correct each other when we don't live up to those values. We don't replicate the unfairness of the world inside of True Link. Instead, we strive to create a fair environment where people succeed based on the quality of their work. TL;DR: no jerks!

True Link is a diversified financial services firm offering a range of money management, investment, and insurance products, primarily for retirees. Dedicated to protecting our customers'​ independence and increasing their quality of life, we leverage deep financial expertise and the best of Silicon Valley technology across all of our services. True Link Financial Advisors, our wealth management division, provides technology-enabled investment advisory services. We also offer the True Link Card – widely recognized for its budgeting and anti-fraud features – and a set of software tools to administer trusts and manage benefits eligibility. Founded in 2012, we are headquartered in San Francisco, California.

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About True Link

We are a mission-driven, venture-backed startup growing quickly into a large financial enterprise. We solve complex, life-changing problems for older adults, people with disabilities, and people recovering from addiction, all of whom are often neglected by the financial services industry.

It is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives, whether it’s our True Link Prepaid Visa Card saving a retiree from losing thousands of dollars of his savings to scams and fraud or our best-in-class Trust Solutions platform helping a guardian manage her client’s disbursements and long-term spending plan.

If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our San Francisco-based team. (TL DR: No bozos, no jerks.)

Click here to view all open positions. 

The Perks

  • Competitive salary
  • Early-stage equity
  • Medical, dental, and vision coverage
  • Free catered lunch
  • Annual team retreat and fun team outings
  • Parent-friendly
  • Flexible hours and great vacation benefits
  • Nap room and stocked kitchen
  • Infinite possibilities to lead
  • Dog-friendly office!
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