Resources

We believe in empowering our customers with the tools and resources they need. These resources are representative of True Link's quality of service, and our quest to support the unique needs of the administrators, families, and clients that we serve.

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Log in: administrators

After you create a True Link  account and order a True Link Visa Prepaid Card, you're able to log in to your online dashboard to add a funding source, customize card settings, set alerts, and more. Click on the video to learn how.

Log in: Cardholders

Administrators aren't the only ones who can access Visa prepaid card information online. Cardholders have their own log in portal and are able to view transactions, check their balance, and view monthly statements. Click on the video to learn how.

Customize card settings

The True Link Visa Prepaid Card is a flexible tool that can be customized to meet the needs of each cardholder. Click on the video to learn how to set up your online Spending Monitor.

Set up funding

You are able to fund a True Link Visa Prepaid Card from any source with a routing number and account number. This includes checking, savings, trust, and investment accounts. Click on the video to learn how.

Set up alerts

Through the online dashboard, you can set up alerts for a True Link Visa Prepaid Card. These notifications can be received via text message* or email. (*Standard text message rates apply.) Click on the video to learn about alerts settings.

Allow or block a merchant from the Transactions Tab

The simplest and quickest way to allow or block a merchant is directly through your Transactions Tab. Click on the video to learn how to customize merchant settings.

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