Help Protect a Lifetime of Finances with True Link

A payment solution for older adults to help guard against scams and risky financial behaviors.

Help Protect a Lifetime of Finances with True Link

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*True Link Visa® Prepaid Card
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A payment solution for
you and your aging loved one


Enhance their independence with the True Link Visa® Prepaid Card

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  • Use Visa Cards everywhere Visa debit
    cards are accepted.
  • A Visa card in their own name, to give them access to funds when they need it — without the risk of cash.
  • A convenient tool for caregivers running errands and making purchases, instead of petty cash.
light blue True Link card


Help protect them with the True Link Platform

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  • Connect multiple bank accounts and schedule recurring transfers using our easy-to-use platform.
  • Control where the Visa Card can be used — by customizing the platform to fit your unique needs.
  • Ease the burden of manually tracking cash and receipts, with a 24/7 spending dashboard.
True Link dashboard preview on a laptop

Together, with True Link, you can...

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Allow Your Loved One to Make Purchases — With Oversight

Help limit risky financial behavior that may accompany symptoms of memory loss, early Alzheimers, or dementia.
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Help Protect Against Scams and Senior Financial Abuse

Use our Scamwatch to block merchants, block predatory businesses, and set a transaction amount limit.
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Track Spending
for All Purchases

24/7 access to a spending report, to ease the burden of manually tracking cash and receipts.
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Block or Allow Specific Stores or Categories of Spending

Block spending on the phone and/or online purchases, block specific merchants, and even block entire categories of spending.
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Stay in the Loop with
Real-Time Alerts

Sign up to receive real-time text* or email alerts on unexpected spending, low balances, or blocked transactions.
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Freeze Visa Cards When They're Lost or Misplaced

Unlike cash - True Link Visa Cards can be frozen at any time, so you don't risk losing funds.
“This tool was an answer to MANY prayers. I can finally provide money to my mentally compromised parent in a way that gives me a level of control I didn't think was possible. It's easy, inexpensive, and accessible, with great customer support behind the technology. BRAVO!”
- Douglas B., True Link Customer


Customer support that cares

Our dedicated customer support team is here to help you make the most of your True Link Visa Card. Once you sign up you and your cardholder will have access to our team of representatives who understand complex and difficult situations.
Have more questions? We're here to help!
Call us at 1-877-264-8783
7AM - 5PM Pacific Time, Monday - Friday
Send us an email at
True Link customer support

Find out how True Link addresses life challenges that can be faced by

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People in Recovery

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People with Disabilities

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Care Managers

Talk with an Expert