Schedule of fees and charges.

True Link
Visa Prepaid Card

True Link Protection
Visa Prepaid Card

True Link Next Step
Visa Prepaid Card

True Link Independence
Visa Prepaid Card

Fees for set-up and maintenance

Fee TypeFee AmountAdditional Information
Monthly fee$10.00This fee will be charged on the first day of the month following Visa prepaid card activation. This fee can be reduced to $99.00 annually for customers that choose to pay the annual fee at the time of Visa prepaid card activation. This results in an annual fee savings of $21.
New Visa prepaid card purchase fee$5.00
Replacement Visa prepaid card$5.00

Fees for adding money (per transaction)

Fee TypeFee AmountAdditional Information
Direct depositNo fee
Funding from a bank accountNo fee

Fees for spending money (per transaction)

Fee TypeFee AmountAdditional Information
Signature and PIN purchases – domesticNo fee
International signature purchase$1.00
International PIN purchase$2.00Use a signature instead of PIN to pay.

Fees for getting cash (per transaction)

Fee TypeFee AmountAdditional Information
ATM cash withdrawal – in network*
ATM cash withdrawal – out of network**
No fee
$1.50
Use an ATM in Allpoint network.
Cash back at point-of-sale (select “Debit” and enter your PIN to get cash back when making purchase at a retailer)No fee
Bank teller withdrawal$4.00Use an ATM or get cash at a point-of-sale terminal.
Quasi-cash withdrawals (e.g., money orders, travelers checks, foreign currency, lottery tickets, casino chips, vouchers redeemable for cash)$4.00Use an ATM or get cash at a poin

Fees for customer service, getting information, and Visa prepaid card maintenance (per request)

Fee TypeFee AmountAdditional Information
Automated and live agent phone callsNo fee
Email and text message alerts; standard text messaging rates applyNo fee
ATM balance inquiry – domestic**
ATM balance inquiry – international**
$0.50
$1.00
Check your balance online or by phone for no fee.
Expedited Visa prepaid card delivery (card will arrive in 2-4 business days)$30.00Choose regular delivery speed for no fee.

Fees for transferring money out when closing your account

Fee TypeFee AmountAdditional Information
Account closure with Visa prepaid card-to-bank transfer*No fee
Account closure with check refundNo fee

Fees for set-up and maintenance

Fee TypeFee AmountAdditional Information
Monthly fee$10.00This fee will be charged on the first day of the month following Visa prepaid card activation. This fee can be reduced to $99.00 annually for customers that choose to pay the annual fee at the time of Visa prepaid card activation. This results in an annual fee savings of $21.
New Visa prepaid card purchase fee$5.00
Replacement Visa prepaid card$5.00

Fees for adding money (per transaction)

Fee TypeFee AmountAdditional Information
Direct depositNo fee
Funding from a bank accountNo fee

Fees for spending money (per transaction)

Fee TypeFee AmountAdditional Information
Signature and PIN purchases – domesticNo fee
International signature purchase$1.00
International PIN purchase$2.00

Fees for getting cash (per transaction)

Fee TypeFee AmountAdditional Information
ATM cash withdrawal – in network*
ATM cash withdrawal – out of network**
No fee
$1.50
Use an ATM in Allpoint network.
Cash back at point-of-sale (select “Debit” and enter your PIN to get cash back when making purchase at a retailer)No fee
Bank teller withdrawal$4.00Use an ATM or get cash at a point-of-sale terminal.
Quasi-cash withdrawals (e.g., money orders, travelers checks, foreign currency, lottery tickets, casino chips, vouchers redeemable for cash)$4.00Use an ATM or get cash at a point-of-sale terminal.

Fees for customer service, getting information, and Visa prepaid card maintenance (per request)

Fee TypeFee AmountAdditional Information
Automated and live agent phone callsNo fee
Email and text message alerts; standard text messaging rates applyNo fee
ATM balance inquiry – domestic**
ATM balance inquiry – international**
$0.50
$1.00
Check your balance online or by phone for no fee.
Expedited Visa prepaid card delivery (card will arrive in 2-4 business days)$30.00Choose regular delivery speed for no fee.

Fees for transferring money out when closing your account

Fee TypeFee AmountAdditional Information
Account closure with Visa prepaid card-to-bank transfer*No fee
Account closure with check refundNo fee

Fees for set-up and maintenance

Fee TypeFee AmountAdditional Information
Monthly fee$10.00This fee will be charged on the first day of the month following Visa prepaid card activation. This fee can be reduced to $99.00 annually for customers that choose to pay the annual fee at the time of Visa prepaid card activation. This results in an annual fee savings of $21.
New Visa prepaid card purchase fee$5.00
Replacement Visa prepaid card$5.00

Fees for adding money (per transaction)

Fee TypeFee AmountAdditional Information
Direct depositNo fee
Funding from a bank accountNo fee

Fees for spending money (per transaction)

Fee TypeFee AmountAdditional Information
Point-of-sale purchase decline$0.50Check your balance and settings online or via phone.
International transaction fee1%

Fees for getting cash (per transaction)

Fee TypeFee AmountAdditional Information
ATM cash withdrawal – domestic**$1.00Get cash at a point-of-sale terminal.
ATM cash withdrawal – international**$1.50Get cash at a point-of-sale terminal.
ATM decline – domestic**
ATM decline – international**
$0.50
$1.00
Cash back at point-of-sale (select “Debit” and enter your PIN to get cash back when making purchase at a retailer)No fee
Bank teller withdrawal$4.00Use an ATM or get cash at a point-of-sale terminal.
Quasi-cash withdrawals (e.g., money orders, travelers checks, foreign currency, lottery tickets, casino chips, vouchers redeemable for cash)$4.00Use an ATM or get cash at a point-of-sale terminal.

Fees for set-up and maintenance

Fee TypeFee AmountAdditional Information
Automated and live agent phone callsNo fee
Email and text message alerts; standard text messaging rates applyNo fee
ATM balance inquiry – domestic**
ATM balance inquiry – international**
$0.50
$1.00
Check your balance online or by phone for no fee.
Expedited Visa prepaid card delivery (card will arrive in 2-4 business days)$30.00Choose regular delivery speed for no fee.

Fees for transferring money out when closing your account

Fee TypeFee AmountAdditional Information
Account closure with Visa prepaid card-to-bank transfer*No fee
Account closure with check refundNo fee

Fees for set-up and maintenance

Fee TypeFee AmountAdditional Information
Monthly fee$10.00This fee will be charged on the first day of the month following Visa prepaid card activation. This fee can be reduced to $99.00 annually for customers that choose to pay the annual fee at the time of Visa prepaid card activation. This results in an annual fee savings of $21.
New Visa prepaid card purchase fee$5.00
Replacement Visa prepaid card$5.00

Fees for adding money (per transaction)

Fee TypeFee AmountAdditional Information
Direct depositNo fee
Funding from a bank accountNo fee

Fees for spending money (per transaction)

Fee TypeFee AmountAdditional Information
International signature or PIN purchase$1.00

Fees for getting cash (per transaction)

Fee TypeFee AmountAdditional Information
ATM cash withdrawal – in network*
ATM cash withdrawal – out of network**
No fee
$1.50
Use an ATM in the Allpoint network.
Cash back at point-of-sale (select “Debit” and enter your PIN to get cash back when making purchase at a retailer)No fee
Bank teller withdrawal$4.00Use an ATM or get cash at a point-of-sale terminal.
Quasi-cash withdrawal (e.g., money orders, travelers checks, foreign currency, lottery tickets, casino chips, vouchers redeemable for cash)$4.00Use an ATM or get cash at a point-of-sale terminal.

Fees for customer service, getting information, and Visa prepaid card maintenance (per request)

Fee TypeFee AmountAdditional Information
Automated and live agent phone callsNo fee
Email and text message alerts; standard text messaging rates applyNo fee
ATM balance inquiry – in network and out of network**$0.50Check your balance online or by phone for no fee.
Expedited Visa prepaid card delivery (card will arrive in 2-4 business days)$30.00Choose regular delivery speed for no fee.

Fees for transferring money out when closing your account

Fee TypeFee AmountAdditional Information
Account closure with Visa prepaid card-to-bank transfer*No fee
Account closure with check refundNo fee

* Bank where you maintain your bank account may impose a transfer fee.

** You may be charged a fee by the ATM operator or other networks used to complete the transaction (and you may be charged a fee for a balance inquiry at an ATM even if you do not complete a fund transfer). Such other fees and charges may be deducted from your Visa prepaid card account.