At True Link, we protect your data just like we protect our own. In fact, because we use the True Link Card ourselves, we literally protect your information right alongside ours. We constantly monitor threats to data security and take proactive steps to ensure that our systems are fully protected.
Protecting your privacy and the security of your account is important to us. To ensure the security of all your transactions, we:
Call. (If you’re still not sure, give us a call at the publicly listed phone number on our Contact Us page, or on the back of the True Link Card.) While we use all of our technical power to protect your data once it is in our system, it is very important that you remain vigilant against various ways in which scammers can try and get at your data. Here are a few simple things that you can do to help ensure that your data is secure:
Be wary of any email that looks suspicious. Remember to:
True Link Financial will never ask for your full card number or password by email or over the phone. If you are asked for this information please hang up the phone or do not reply to the email, and alert us by forwarding the suspicious email to firstname.lastname@example.org, or sending us an email about a suspicious call.