Your security

How we protect your money and your identity

To ensure the security of all your transactions, we:

  • Use strong and up-to-date encryption to secure your communications with us.
  • Use security best practices to secure your data stored with us as well as the communication of that data with our partners (VPNs, SSL/TLS, data-at-rest encryption).
  • Protect all of our servers with network and host-based firewalls.
  • Require two-factor authentication for all administrator access.
  • Also use two-factor authentication to protect critical infrastructure.

True Link Financial will never ask for your full card number or password by email or over the phone. If you are asked for this information please hang up the phone or do not reply to the email, and alert us by forwarding the suspicious email to, or sending us an email about a suspicious call.